Privacy Policy

About Tandemarc Solutions

Tandemarc Solutions are providers of an array of human resources outsourcing solutions and consulting services designed to help improve business performance. 

Overview

Privacy Notice

I. Introduction and Scope: This Privacy Notice (“Notice”) sets forth the policies and practices of Tandemarc Solutions (“the Company,” “we,” “us,” or “our”) regarding the collection, use, processing, and disclosure of Personal information obtained via the website https://tandemarc.co/ (the “Website”) or during the execution of our professional business activities. This Notice further delineates the specific purposes for data collection, the categories of third-party recipients—including but not limited to strategic partners and authorized suppliers—the statutory privacy rights afforded to data subjects, and the technical and organizational security measures implemented to safeguard such data.

II. Definition of Personal information: For the purposes of this Notice, “personal information” is defined as any information relating to an identified or identifiable natural person (“Data Subject”).

· Direct Identifiers: This includes, without limitation, legal name, electronic mail address, Social Security number, financial account credentials, and telephonic contact information.

· Indirect Identifiers: This may further encompass less apparent identifiers such as Internet Protocol (IP) addresses, chronological age, compensation data, or internal employee identification numbers.

The company adheres to the principle of Privacy by Design, integrating data protection and compliance into all systems and applications from inception. We evaluate the privacy and security implications of every project throughout its entire lifecycle. Committed to ethical data practices, we ensure the processing of personal information across all contexts remains subject to rigorous privacy standards.

If you are located in the state of California in the United States, we process your personal information for a specific and limited purpose and in accordance with the California Consumer Privacy Act (“CCPA”). 

Third-Party Disclaimer - This Privacy Notice is not applicable to information disclosed to third parties, including via external links hosted on our website. The Company assumes no liability for the privacy practices, security protocols, or the accuracy and reliability of information provided by third-party entities. We strongly recommend that you review the respective privacy policies of any third-party sites before providing personal information.

The company collects personal information via our website and tools that are used to conduct day to day operations (including applications and mobile platforms) such as customer and employee correspondence. The categories of personal information obtained are contingent upon the specific nature of your interaction and the scope of services engaged.

The Company collects personal information —including, but not limited to, contact details, geographic location, and other unique identifiers—to facilitate and process requests submitted through our support teams. This information may be disclosed to, or made available for use by, Tandemarc Solutions personnel, your employer, or your designated client site administrator for the purpose of service delivery and administration.

We will collect any information you submit, including but not limited to such items as:

• login credentials (i.e., usernames and passwords)

• time entry 

• performance reviews

• email preferences

Categories and Sources of Personal information 

The company collects information through various engagement points, including account registration, service authentication, invoice processing, support inquiries, and feedback submissions. Data may be provided directly by the individual or by a customer on behalf of its authorized users to facilitate the delivery of our business solutions.

I. Prospect and Customer Data

We may obtain organizational and administrative data, including:

Corporate Identifiers: Company name, industry classifications (SIC/NAICS), revenue, and organizational size.

Operational Details: Physical address, telephone number, corporate URL, and administrative contact information.

Account History: Billing credentials, account identifiers, purchase history, and affiliation-based transactions.

Performance Metrics: Internal employee goals and performance evaluations.

II. User-Specific Information

When utilizing our solutions, we process information submitted voluntarily, including:

Identity & Contact Data: Legal name, telephonic numbers, and physical or electronic mail addresses.

Security Credentials: Usernames, passwords, and security validation inquiries.

Demographic & Professional Profiles: Age, marital status, occupation, job title, and comprehensive employment history.

Preferences: Communication settings, interests, or hobbies.

Job Applicant Data

The company collects personal information  from individuals seeking employment as internal personnel or applying for positions for which we are recruiting on behalf of a client. This collection includes, but is not limited to, contact details, curriculum vitae (resumes), and comprehensive professional history as voluntarily submitted during the application process.

Third-Party Affiliations and Strategic Partnerships

The company may acquire personal information via our corporate affiliates or third-party entities with which we integrate our services. The Company may also receive supplemental data regarding you or your organization from advertising and market research partners, channel partners, and other strategic alliances concerning your commercial interests. Tandemarc Solutions does not engage in the sale of such Personal information to affiliates or third parties.

Time and Attendance: We may collect information that helps secure your ability to enter time and attendance information. This information may include biometric information, such as fingerprints; as well as your geolocation. 

Website and Automated Data Collection

The Company collects Personal information provided directly by you via Website submissions. Additionally, we utilize automated data collection technologies—including cookies, server logs, and device identifiers—to capture Technical Data such as IP addresses, browser specifications, and session activity.

Social Media Integration

Our website features integrated social media components and widgets, including but not limited to platforms such as LinkedIn®, X (formerly Twitter), Facebook, and YouTube™. These features may collect your IP address and tracking data regarding your website interactions, and may deploy cookies to ensure proper functionality. These components are hosted either by third-party providers or directly on our servers. Your engagement with these features is governed exclusively by the Privacy Notice of the respective social media entity providing the service.

Purposes for Processing Personal information 

The company processes personal information based on the nature of your relationship(s) with Tandemarc Solutions. We utilize your data for the following essential purposes:

· Operations & Service Delivery: To conduct daily business operations, fulfill contractual obligations, provide requested information, and manage employment or customer relationships.

· Analytics & Benchmarking: To perform human capital analytics and workforce trend identification. For participating clients, data is shared with third parties only on a de-identified and aggregated basis.

· Website & Portal Functionality: To operate and analyze our website and the Tandemarc toolsl. We utilize analytics software to monitor performance and usage patterns; this data is not linked to individual personal information .

· Marketing & Communications: To distribute informational content, event invitations, and marketing materials. While users may opt out of promotional communications, service-related notifications essential to the use of our business operations are mandatory.

· Legal & Regulatory Compliance: To satisfy legal obligations, respond to court orders, manage litigation, and comply with public health regulations.

· Safety & Fraud Prevention: To protect the rights, property, and safety of the company and our partners, and to cooperate with law enforcement in investigating fraudulent or harmful activity.

· Authorized Uses: For any other specific purpose for which you provide explicit authorization.

Disclosure of Personal information 

The Company discloses personal information to third parties, affiliates, and service providers to facilitate our business objectives and fulfill legal obligations under the following circumstances:

· Service Providers & Professionals: We engage contractors and vendors to provide essential services, including outsourced HR functions, employment verification, benefits administration, and credit reporting. We also disclose information to legal, regulatory, audit, and professional advisors as required for business governance.

· Legal & Regulatory Mandates: We may disclose personal information  in response to subpoenas, court orders, search warrants, or other legal processes. This includes disclosures to governmental and taxing authorities to satisfy regulatory requirements, exercise our legal rights, or defend against legal claims.

· Medical & Emergency Situations: In the event of an apparent medical or life-threatening emergency, we may share relevant personal information  about employees with emergency responders or medical personnel.

· Co-Employment & Consent: We share information with third parties upon your explicit consent or direction. For employees assigned to client worksites, information is shared with the client company in its capacity as a co-employer.

Partner Organizations and Strategic Alliances

The Company maintains strategic relationships with third-party organizations—including marketing, channel, and alliance partners—to provide products and services, often under preferential terms. To facilitate these offerings, we may disclose certain personal information, such as contact details, to these partners for direct outreach regarding relevant services.

I. Data Protections All partner organizations are contractually obligated to maintain the strict confidentiality of your personal information and are prohibited from disclosing such data to unauthorized third parties.

II. Aggregated Data and Facilitation We may provide aggregated, non-identifying data to partners for business analysis. If you initiate an inquiry regarding a partner’s product via our website, we may furnish that partner with your Personal information to pre-populate forms or expedite the exchange of information.

For website visitors with whom we do not maintain a direct contractual relationship, the company may process Personal information provided directly or via third-party referrals.

Upon written request directed to the contact information provided at the conclusion of this Notice, you may inquire whether the company maintains your personal information and requests a copy thereof. We endeavor to respond to such inquiries within thirty (30) days. Should additional time be required, we will provide an estimated timeline for delivery. Furthermore, you retain the right to request the rectification or erasure of any personal information maintained in our databases.

Marketing Communications and Opt-Out Rights

The company conducts marketing activities based on your explicit consent or an existing business relationship. When processing personal information for our legitimate interests, we perform a balancing test to ensure your privacy rights are not superseded. Marketing communications are typically initiated based on data captured through Website inquiries, employee incentive programs, or strategic alliances.

I. Your Right to Opt-Out You may elect to stop receiving promotional communications at any time, free of charge. Please note that opting out of marketing materials does not affect service-related communications essential to your account or business relationship.

II. Exercise of Rights You may review, update, or request the removal of your personal information from our marketing databases through the following methods:

· Email: Contact us at info@tandemarc.co.

· Telephone: Call us at 1-857-472-0075.

Data Protection Rights and International Transfers

The Company is committed to facilitating the exercise of your rights under applicable United States data protection laws and relevant local jurisdictions.

I. International Data TransfersIf you are accessing our website or providing personal information from outside the United States, your data will be transferred to and processed within the United States. By providing your information, you acknowledge and consent to the following:

· Jurisdictional Laws: Your personal information will be subject to the laws of the United States, which may provide a different or lesser level of protection than the laws of your home jurisdiction.

· Governmental Access: Federal, state, and local authorities within the United States may have broader legal rights to access processed personal information than the regulatory bodies in your country of residence.

· Consent to Terms: Despite any additional protections offered in this Notice, you consent to the application of U.S. law regarding all data interactions with the Company.

General Data Protection Regulation (GDPR)

The GDPR requires processors and controllers of the personal data of individuals located within the European Economic Area (EEA) and the United Kingdom (UK) to enter into data processing agreements that state the rights and obligations related to the protection and processing of such personal data. 

Tandemarc Solutions ’s requirements for GDPR compliance depend on the nature of the service relationship with our customers. We will evaluate the need to enter into additional agreements on a case-by-case basis with our customers. Tandem Solutions will collaborate with customers to assess data processing needs as applicable for privacy compliance and will make good faith efforts to enter into any new contractual terms that may be required for cross-border data transfers. To exercise rights under GDPR, you may submit your request here.

EU-US Data Privacy Framework , UK Extension to the EU-U.S. Data Privacy Framework, and Swiss-US Data Privacy Framework

With respect to personal data received or transferred pursuant to the Data Privacy Frameworks, we are subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

In compliance with {the EU-U.S. DPF} {and the UK Extension to the EU-U.S. DPF} {and the Swiss-U.S. DPF}, Tandem Solutions commits to refer unresolved complaints concerning our handling of personal data received in reliance on {the EU-U.S. DPF} {and the UK Extension to the EU-U.S. DPF} {and the Swiss-U.S. DPF} to the panel established by the EU DPAs and, as applicable, the UK Information Commissioner’s Office (ICO) (and the Gibraltar Regulatory Authority (GRA)), and/or the Swiss Federal Data Protection and Information Commissioner (FDPIC). If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://www.dataprivacyframework.gov/ for more information or to file a complaint. The services of the above alternative dispute resolution providers are provided at no cost to you.

California Consumer Privacy Act

If you are located in the state of California in the United States, we process your Personal information  for a specific and limited purpose and in accordance with the California Consumer Privacy Act (“CCPA”). You should carefully review our separate California Privacy Notice by clicking here. 

Personal information Protection and Electronic Documents Act (PIPEDA)

Platform User Access and Data Retention

The Company acknowledges the right of platform users to access and rectify their Personal Information.

Access and Modification Requests If you are an authorized user of our tools and are unable to access or modify your data directly through the platform interface, please contact info@tandemarc.co. We will facilitate your request if your designated System Administrator is unable to do so. We endeavor to respond to all inquiries within thirty (30) days; if a delay is anticipated, we will provide a projected timeline for the fulfillment of your request.

Data Retention Policy The company retains Personal Information processed on behalf of our customers for the duration of the active and non-delinquent status of the customer’s account. Furthermore, we maintain and utilize information as necessary to fulfill legal obligations, resolve disputes, and enforce our contractual agreements.

Security and Data Protection

The Company implements commercially reasonable technical and organizational security measures to protect Personal Information from unauthorized access, disclosure, or accidental compromise. These safeguards are designed in accordance with industry standards and are subject to periodic review.

Risk Acknowledgment While we strive to protect your data, no method of electronic transmission or storage can be guaranteed to be 100% secure. Consequently, the Company cannot warrant the absolute security of information transmitted to or stored by us. There is no guarantee that data may not be accessed or altered via a breach of our physical, technical, or administrative safeguards. You are responsible for maintaining the confidentiality of your account login credentials.

Breach Notification The Company maintains a formal breach notification and reporting protocol. In the event we determine that Personal Information has been compromised, altered, or accessed by an unauthorized party, we will notify affected individuals and relevant regulatory authorities as required by applicable law.

External Links Our Website may contain links to external sites. The Company exercises no control over, and assumes no responsibility for, the content, security, or privacy practices of third-party websites. We encourage you to review the privacy policies of any external site you visit.

Amendments to this Policy

The Company reserves the right to update this Privacy Notice periodically to reflect changes in our information practices, legislative requirements, and evolving industry standards for privacy and security. The most current version will be maintained on our website at all times. Users are encouraged to review the "Effective Date" posted below to determine when this Notice was last revised.

Contact

If you have any questions about this Privacy Notice please contact Tandemarc Solutions at info@tandemarc.co